GENERAL CONDITIONS

CHANGES/FEES

IN CASE OF CHANGES OF THE BOOKING UP TO 30 DAYS BEFORE THE TRAVEL STARTS, WE WILL CHARGE YOU A FEE OF EURO 30,00 PER PERSON.

IN CASE OF A CANCELLATION OF PERFORMANCES DEFINITELY BOOKED WITH US, WE WILL CHARGE YOU THE FOLLOWING CANCELLATION FEES PER PERSON:

UP TO 30 DAYS BEFORE TRAVEL STARTS - 20%
STARTING FROM 29 - 22 DAYS BEFORE TRAVEL STARTS - 25%
STARTING FROM 21 - 15 DAYS BEFORE TRAVEL STARTS - 35%
STARTING FROM 14 - 08 DAYS BEFORE TRAVEL STARTS - 50%
STARTING FROM 07 DAYS BEFORE TRAVEL STARTS - 65%
ON THE DAY OF THE TRAVEL OR WITH NO-SHOW - 80%

OF THE TRAVEL PRICE, IN ANY CASE ROUNDED UP TO EURO.

ADHESION

WE ARE RESPONSIBLE IN THE CONTEXT OF THE DUTY TO EXERCISE DILIGENCE OF A TIDY ENTREPRENEUR FOR
•  THE CONSCIENTIOUS TRAVEL PREPARATION
•  THE CAREFUL SELECTION AND MONITORING OF THE SERVICE PROVIDERS
•  THE CORRECT CONTRIBUTION OF THE CONTRACTUALLY AGREED PERFORMANCES.

ISCHIA DIRECT TOURS - VIAGGI ROMANO IN THE MOMENT OF THE PERFORMANCE (E.G. ISSUING TICKETS, VOUCHER FOR TRANSPORT OR HOTEL, CAR HIRE) IS ACTING ONLY AS A MEDIATOR FOR THE SERVICE PROVIDER (AIRLINE, BUS ENTREPRENEUR, HOTELIER, CAR RENTAL SERVICE ETC.), TO THAT EXTENT WE CANNOT TAKE ANY RESPONSIBILITY FOR DAMAGE, LOSSES, DISREGARD OF DATES ETC. OR FOR DAMAGE TO PERSONS OR THEIR PROPERTY, CAUSED BY THE SERVICE PROVIDER TO WHOM ISCHIA DIRECT TOURS HAS ASSIGNED THE TRANSPORT OR THE ACCOMMODATION ETC. WE RECOMMEND OUR CUSTOMERS THE CONCLUSION OF A TRAVEL, ILLNESS AND LUGGAGE INSURANCE.

DOCUMENTS

YOU SHALL RECEIVE THE TRAVEL DOCUMENTS APPROXIMATELY 10-14 DAYS BEFORE TRAVEL STARTS.

PAYMENT

WE ACCEPT PAYMENT BY BANK MONEY TRANSFER OR BY CREDIT CARD (VISA - MASTER).
THE INTERNATIONAL BANK ACCOUNT WE'LL BE TRANSMITTED BY THE CONFIRMATION.

THE PAYMENT OF THE TOTAL AMOUNT MUST BE IN ADVANCE IN ANY CASE PRIOR TO THE ARRIVAL.
•  20% AS PART OF PAYMENT OF THE TOTAL AMOUNT, AT RECEIVING OF THE CONFIRMATION
•  80% 14 DAYS BEFORE ARRIVING, AT RECEIVING OF THE TRAVEL DOCUMENTS , VOUCHERS.

ISCHIA DIRECT TOURS IS A TRADE OF UFFICIO TURISTICO ROMANO SAS , TOURISM IN ISCHIA SINCE 1956 REGISTERED WITH THE CHAMBER OF COMMERCE OF NAPLES/ ITALY WITH THE NR. 404670 - P.IVA IT 04810230633 - GENERAL MANAGER : MR. GIUSEPPE ROMANO